Not sure about something? Check the info below, or contact us.
ROUND 1 - PRE-ORDERS SPECIALS HAVE BEGUN
• €40 OFF all Signature / Vir-Tek Shell jackets
+ FREE Riding Pullover with every Signature / Vir-Tek Shell jacket order
(Select a Riding Pullover of your choice in the pop up on the product page)
• €30 OFF all Signature / Vir-Tek Shell pants
+ FREE T-Shirt with every Signature / Vir-Tek Shell pants order
(Select a T-Shirt of your choice in the pop up on the product page)
• FREE Delivery in Europe on orders over €99
Why should I pre-order my outerwear?
Our production runs are limited and we sell out of many items / sizes before they ever come in stock. Pre-ordering allows you to reserve your Virtika gear before it sells out. If you pre-order, you also benefit from discounts and free items.
Every year we have several rounds of pre-order discounts. Our first round, which starts in June, has the best deals. Pre-orders end in the fall, once our new outwear arrives from the factory.
When do I pay for my pre-order?
All orders are paid for at the time of checkout. This simplifies and speeds up shipping to you, when our gear arrives.
We believe in rewarding your patience. By placing your pre-order, you can take advantage of pre-season discounts, free items and free shipping in the EU.
For non-EU countries, such as Switzerland, United Kingdom, and Norway, there is a small fee for preparing the customs documents, but you pay no EU Value Added Tax (20%), and you get free shipping.
When will I receive my pre-order?
Our new gear arrives in early November. Virtika.eu ships all pre-orders in the order they were received.
Your gear will be shipped as soon as all of your pre-ordered items are in stock.
What if I want to change / add to my pre-order?
Until your order is shipped, you may make changes, or additional purchases and add them to your original order.
Please reach out to us at email@example.com with your order number and clearly state what you would like to change, or if you have placed an additional order, that we should combine them and ship everything together.
More question on pre-orders?
Didn’t find the answer you were looking for? Feel free to email us at firstname.lastname@example.org or head over to our contact page. If you have an order number, please indicate it.
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If for any reason you are not happy with your ordered product(s), simply return them. We accept returns within 30 days of receipt if your gear is unworn and in new, re-sellable condition.
Customers are responsible for shipping charges back to Virtika.eu. Please see our Exchanges & Returns page for more details.
Virtika.eu ensures the quality and accuracy of information provided on our website. Virtika.eu assumes no responsibility for misinterpretation of pre-order information.
Final products and product details, including colours, may vary slightly from the pictures on this site. We recommend viewing our site on an Apple monitor for the best representation of colours.